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Major Smartquote Developments

SmartQuote—Digital Supply Chain

Since 2014, SmartQuote has been Fathom’s online digital manufacturing portal for quick and easy access to prototyping and low-volume production services. Recent updates further extend the user experience to include more of Fathom’s additive technologies and foundational methods, as well as increased user functionality.

  • Place orders for urethane casting and CNC machining
  • Choose from PolyJet, FDM, SLS, and SLA with standard material selections—now including multi-material options
  • Fathom offers 50+ additive materials
  • Order non-standard materials directly online (ULTEM 1010, Tango+, etc.)
  • Request expedited services for any process or material
  • Live chat directly with a Fathom expert
  • Get quantity discounts on direct digital manufacturing orders

In this featured Q&A , learn more from Fathom’s SmartQuote Specialist, Ben Bradley.


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What’s the focus for the SmartQuote platform and its users?

More than four years ago, we created SmartQuote to make prototyping and production part procurement as quick and easy as possible. Our team set out to offer many technology and material options, as well as useful features like expedite requests and customized pricing structures—dynamic functionalities that meet the needs of designers, engineers, product managers and supply chain professionals. We are constantly adding to SmartQuote, integrating new options and features based on user feedback.

The [SmartQuote] platform is flexible enough to serve everyone from independent industrial designers to corporate sourcing managers in an efficient way.

I’m happy to say that what we’ve done with these past few rounds of updates has expanded the capabilities of SmartQuote well beyond any one type of customer the platform is flexible enough to serve everyone from independent industrial designers to corporate sourcing managers in an efficient way.

What separates SmartQuote from the online quoting and ordering tools of other providers?

First off, SmartQuote can be leveraged throughout all stages of product development. Like a lot of companies, many of our early projects focused on single parts, prototypes and smaller orders, but SmartQuote is also set-up as a digital supply chain management tool and many users have been quick to adopt that.

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Two other key reasons come to mind—our focus on flexibility and personal engagement in every order. The system complements many different roles and varying needs within companies of all sizes and industry type. We’ve also intentionally incorporated a human involvement throughout the quoting and order process. For example, you can chat with an actual person while getting a quote through the website. Each and every part file is reviewed by a 3D printing technician before going on a build tray. We push for the best possible result on every project and the customer service team will reach out right away if they have any concerns.

We’re committed to the collaborative approach and we’ll put in the human effort to make sure our experience is above and beyond what a purely automated system can deliver.

Who is getting the most out of SmartQuote?

I wont talk about customer projects in honor of our confidentiality agreements, but I will say that what SmartQuote ‘power users’ do is quote early and quote often.

The traditional mindset is to completely finish CAD files before getting quotes because changing tiny details can cause huge cost increases in setup-intensive processes like injection molding. Quote as many times as you need, especially with additive manufacturing because the general shape and volume of a part file is enough to get a fairly accurate estimate for prototyping or production quantities. Detail work and refinements that take a lot of design time can happen in parallel with planning around costing. Designing for additive technologies takes you another step further towards fully realizing the benefits of direct digital manufacturing. Just as you prototype the design, do so with the pricing. Get an idea of pricing early on and leverage SmartQuote assistance if you have questions about technologies or materials.

What are other benefits of joining the SmartQuote community?

We try to actively foster engagement in the SmartQuote community by consistently keeping our user base updated on what is going on in-house and what is going on in the world of 3D printing. Each week, we publish a blog series called “Change Is Additive”, which highlights the most pertinent industry news of the past week and is sent out through our SmartQuote Weekly email newsletter. The newsletter contains design tips, glances at companies working with Fathom, news about growing in-house capabilities and other useful snippets. Weve found that many of our customers are just as interested in the 3D printing space as we are and we love to share that enthusiasm.


To learn more about SmartQuotes capabilities, check out our FAQ page. Files compatible with SmartQuote //STL, 3DM, 3DS, MODEL, EXP, DLV, DLV3, CATPART, IGES, IGS, SLD, SLDPRT, STEP, STP, X_T, PRT, PLY, ZCP, VDA, WRL, VRML, SKP, SAT, JT, DXF, FBX, DAE, ZPR and OBJ files (up to 20 MBs). Not a SmartQuote user? Sign up today!

Comprehensive Capabilities for Rapid Manufacturing

At Fathom we offer a unique advantage of speed and agility-our experts help companies go from concept to prototype to manufacturing in ways not previously possible. 

90+ Machines  
SLS / / Two-day  SLA / / Next-day 
FDM / / Next-day DMLS / / Three-day 
PolyJet / / Same-day MJF / / Two-day
   

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30 Second Quotes
Prototype Tool / / As soon as 10 days
10K Parts / / 10 days
Production Tool / / As soon as 3 weeks
 

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3 & 5 Axis Milling & Turning
(Plastics, Composites and Metals)

Tolerance Accuracy Range
from +/-0.001″ to 0.005″

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Injection Molding Adjacent
without High Costs of Metal Tools

Most Commonly Used for High-Volume
Prototyping & Bridge to Production

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Finishing, Production Painting and Color Matching

Assembling, Including Embedded Electronic
Components, Threaded Inserts, and More

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CAD, DFAM and DFM Services

Apply Methods to Increase Speed
and Decrease Total Cost

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Highly Trained Staff / / Full-Time & Part-Time
Support as Short-Term & Long-Term Strategy

Decrease Downtime with Customizable
Staffing Accelerates Implementation

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Let’s get started.

Fathom is driven by advanced technologies and methods that enhance and accelerate today’s product development and production processes.

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Manufacturing Locations Across National Time Zones
Manufacturing Locations Across National Time Zones
The Fathom Advanced Manufacturing Platform
new map update 3
HEADQUARTERS

1050 Walnut Ridge Drive
Hartland, WI 53029
ISO 9001:2015
AS9100:2016
ITAR

ARIZONA

444 W. 21st St. Ste. 101
Tempe, AZ 85282
ISO 9001:2015
NIST800-171 Compliant
ITAR

FLORIDA

14000 N.W. 58th Court
Miami Lakes, FL 33014
ISO 9001:2015 Design Certified
ISO 13485:2016


 

CALIFORNIA

620 3rd Street
Oakland, CA 94607
ISO 9001:2015 Design Certified
NIST 800-171 Compliant
ITAR

ILLINOIS

1207 Adams Drive
McHenry, IL 60051

1401 Brummel Ave
Elk Grove, IL 60007
ISO 9001:2015 Design Certified

NEW YORK

401 W. Shore Blvd.
Newark, NY 14513
AS9100:2016
ISO 9001:2015
ITAR

1920 Slaterville Rd
Ithaca, NY 14850
ITAR

TEXAS

1801 Rowe Lane
Pflugerville, TX 78660
ISO 9001:2015
AS9100:2016

1513 Sam Bass Rd
Round Rock, TX 78681
ISO 9001:2015
ISO 13485:2016

COLORADO

7770 Washington St.
Denver, CO 80229
ISO 9001:2015
ITAR

MINNESOTA

13758 Johnson Street NE
Ham Lake, MN 55304

OHIO

6415 Angola Road
Holland, OH 43528