Our Extra-Mile Approach to Supply Chain QA

As supply chains become more complex, often stretching around the globe, OEMs often struggle to get a clear view of how raw materials and products are moving down the supply chain. That makes it difficult to monitor and control quality at every step. This is especially critical in regulated industries, where parts must meet strict criteria for certifications.

Fathom is equipped to handle all of your supply chain QA needs, no matter where your parts are manufactured. If you choose overseas production, your parts will be inspected on-site, where they’re manufactured, to our exacting standards.

Strict Vetting Process // Our global partner network is rigorously vetted to ensure they can meet or exceed our process control and QA requirements. Many of them are already compliant with U.S. certifications, including ISO 9001, AS9100 and ISO 13485.

Comprehensive Part Inspection services // Our global partner network is equipped to do any type of on-site inspection you may need, including:

• Sample size inspections
• Visual inspections
• Dimensional checks
• First Article Inspections (FAIs)
• PPAP inspections

Our customers receive full documentation of our QC checks, no matter where they are manufactured.

Secondary Inspections are Available // We can direct ship parts to you or can route them through our Hartland, WI facility for a second round of quality checks. It’s an example of how our team goes the extra mile to meet extraordinary customer requirements.

Frictionless RMA Process // In the rare case that a quality problem occurs, we will expedite the return process and reproduction of your parts. We’ll assign a customer support representative to your case to ensure it’s handled as promptly and smoothly as possible.