The Fathom Difference: Quality Management System

Fathom Quality Policy / /

As an advanced technology-driven manufacturer, Fathom has an established quality policy. This policy aligns with The Fathom Promise. Fathom uniquely blends industrial 3D printing and additive technologies with traditional manufacturing driven by a differentiated customer experience focused on speed, urgency and agility.

Fathom’s quality policy sets a defined framework for overall quality objectives. These objectives outline our commitment to customer satisfaction through Fathom’s comprehensive capabilities, expertise and continuous improvement initiatives.

The experts at Fathom are committed to understanding and anticipating customer needs in order to meet project requirements and exceed expectations. Fathom is committed to fostering a culture focused on a technology-agnostic approach. Fathom engineers and designers have the flexibility to leverage a wide range of technologies, materials and processes to provide expert recommendations to suit project priorities. Start a conversation with a Fathom expert today.

Fathom Quality Assurance Pillars / /

Fathom has outlined several key quality objectives as summarized below. The complete policy is available upon request.

Accuracy / / Every project quote is expertly reviewed to ensure the file is optimized for production. Fathom utilizes a variety of processing software such as GrabCAD and Materialise Magics. If you have questions on preferred file types, contact a Fathom expert today.

Reliability / / Fathom’s detailed process documentation procedures ensure precise material traceability. All parts ordered through Fathom are delivered to the exact requirements outlined in the project specifications.

Fathom’s QMS procedures follow strict adherence to industry certifications, including / /

Fathom Digital Manufacturing Certifications / / Complete Listing by Location

Repeatability / / Due to strict production procedures, Fathom can provide a high level of consistency, quality and production-level repeatability. 

The experts at Fathom are constantly looking for process improvements in order to exceed customer expectations and drive production efficiencies. The quality team drives process improvements across the organization with an emphasis on Lean Manufacturing, Statistical Process Control and Six Sigma methodologies.

Fathom Documentation / /

Precise, thorough documentation is critical to providing high-quality, compliant parts to our customers.

There are three ways Fathom ensures all customer expectations are met or exceeded / /

1. Quality Management System (QMS) / / Fathom’s quality team manages a real-time QMS that contains defined Standard Operating Procedures (SOP) and detailed step-by-step Work Instructions for all production areas.
2. Certifications / / Fathom is ISO 9001:2015 Certified, AS9100 Rev. D Certified, ITAR Registered, NIST 800-171 Compliant and ISO 13485 Certified
3. Security / / Fathom’s security protocols across all facilities and as part of our IT system are industry-leading. These security efforts are in line with compliance measures and completely protect the intellectual property of our customers.

Fathom Measuring Equipment / /

Fathom Digital Manufacturing utilizes the most advanced, high-tech Coordinate-Measuring Machinery (CMM) to adhere to exact part specifications.

Fathom maintains the following CMM equipment across our 12 production facilities / /