Our Quality Process
Our Approach to Quality Assurance
As an advanced technology-driven manufacturer, Fathom has an established quality policy. This policy aligns with The Fathom Promise. Fathom uniquely blends industrial 3D printing and additive technologies with traditional manufacturing driven by a differentiated customer experience focused on speed, urgency and agility.
Fathom’s quality policy sets a defined framework for overall quality objectives. These objectives outline our commitment to customer satisfaction through Fathom’s comprehensive capabilities, expertise and continuous improvement initiatives.
The experts at Fathom are committed to understanding and anticipating customer needs in order to meet project requirements and exceed expectations. Fathom is committed to fostering a culture focused on a technology-agnostic approach. Fathom engineers and designers have the flexibility to leverage a wide range of technologies, materials and processes to provide expert recommendations to suit project priorities.
What is a Quality Management System (QMS)?
A defined QMS is a critical component for manufacturing companies to ensure regulatory compliance, meet/exceed quality standards and deliver products efficiently. Cross-functional QMS standards establish process documentation procedures that are repeatable and trackable leading to greater production efficiencies.
Fathom Quality Policy
Fathom has outlined several key quality objectives as summarized below. The complete policy is available upon request.
Accuracy
Every project quote is expertly reviewed to ensure the file is optimized for production. Fathom utilizes a variety of processing software such as GrabCAD and Materialise Magics. If you have questions on preferred file types, contact a Fathom expert today.
Reliability
Fathom’s detailed process documentation procedures ensure precise material traceability. All parts ordered through Fathom are delivered to the exact requirements outlined in the project specifications.
Fathom’s QMS procedures follow strict adherence to industry certifications. View Fathom’s complete listing of certifications by location here.
Repeatability
Due to strict production procedures, Fathom can provide a high level of consistency, quality and production-level repeatability.
The experts at Fathom are constantly looking for process improvements in order to exceed customer expectations and drive production efficiencies. The quality team drives process improvements across the organization with an emphasis on Lean Manufacturing, Statistical Process Control and Six Sigma methodologies.
Documentation
Precise, thorough documentation is critical to providing high-quality, compliant parts to our customers. There are three ways Fathom ensures all customer expectations are met or exceeded:
Quality Management System (QMS) // Fathom’s quality team manages a real-time QMS that contains defined Standard Operating Procedures (SOP) and detailed step-by-step Work Instructions for all production areas.
Certifications // Fathom’s certifications include ISO 9001:2015 Certified, AS9100 Rev. D Certified, ITAR Registered, NIST 800-171 Compliant and ISO 13485 Certified. *Fathom certifications vary by location; please visit Our Certifications page for more information.
Security // Fathom’s security protocols across all facilities and as part of our IT system are industry-leading. These security efforts are in line with compliance measures and completely protect the intellectual property of our customers.
Measuring Equipment
Fathom utilizes the most advanced, high-tech Coordinate-Measuring Machinery (CMM) to adhere to exact part specifications. In addition to large-scale measurement machinery, Fathom also utilizes the following measurement tools and testing procedures to ensure part consistency and accuracy:
- Climatic Controlled Measurement Test Labs
- Tensile Testing
- Surface Finish Measurement
- Calipers
- Micrometers
- Height Gages
- Pin Gages
- Custom Attribute Gages
- Magnetic Inductance Testing
- Color Testing – Spectrophotometer
- Paint Adhesion Testing
- Humidity Logger
Why Trust Fathom’s Approach to Quality Assurance?
Fathom has the expertise and technology to help you meet your needs faster
When working with Fathom, expect expert engineering recommendations and project management. The experts at Fathom are well-versed in Geometric Dimensioning & Tolerancing (GD&T), the language used by engineers to communicate measurement and tolerances via engineering drawings. The Fathom team is able to accurately confirm precise dimensional requirements through technical engineering expertise. Talk to us today to start your project!
