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Quality Assurance
Ensure regulatory compliance and meet/exceed quality standards to deliver products efficiently.

Fathom understands that a regimented Quality Management System (QMS) with precise, thorough documentation is critical to providing high-quality, compliant parts to our customers. You can rely on that commitment to exceed your own customers’ expectations, drive your production efficiencies, and comply with industry certification requirements when you partner with us.

Fathom Quality Policy

As an advanced technology-driven manufacturer, Fathom has an established quality policy. This policy aligns with The Fathom Promise. Fathom uniquely blends industrial 3D printing and additive technologies with traditional manufacturing driven by a differentiated customer experience focused on speed, urgency and agility.

Fathom’s quality policy sets a defined framework for overall quality objectives. These objectives outline our commitment to customer satisfaction through Fathom’s comprehensive capabilities, expertise and continuous improvement initiatives.

The experts at Fathom are committed to understanding and anticipating customer needs in order to meet project requirements and exceed expectations. Fathom is committed to fostering a culture focused on a technology-agnostic approach. Fathom engineers and designers have the flexibility to leverage a wide range of technologies, materials and processes to provide expert recommendations to suit project priorities.

Fathom tech quality measurement

What is a Quality Management System (QMS)?

A defined QMS is a critical component for manufacturing companies to ensure regulatory compliance, meet/exceed quality standards and deliver products efficiently. Cross-functional QMS standards establish process documentation procedures that are repeatable and trackable leading to greater production efficiencies.

Fathom Quality Policy

Fathom has outlined several key quality objectives as summarized below. The complete policy is available upon request.

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Accuracy

Every project quote is expertly reviewed to ensure the file is optimized for production. Fathom utilizes a variety of processing software such as GrabCAD and Materialise Magics. If you have questions on preferred file types, contact a Fathom expert today.

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Reliability

Fathom’s detailed process documentation procedures ensure precise material traceability. All parts ordered through Fathom are delivered to the exact requirements outlined in the project specifications.

Fathom’s QMS procedures follow strict adherence to industry certifications. View Fathom’s complete listing of certifications by location here.

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Repeatability

Due to strict production procedures, Fathom can provide a high level of consistency, quality and production-level repeatability.

The experts at Fathom are constantly looking for process improvements in order to exceed customer expectations and drive production efficiencies. The quality team drives process improvements across the organization with an emphasis on Lean Manufacturing, Statistical Process Control and Six Sigma methodologies.

Documentation

Precise, thorough documentation is critical to providing high-quality, compliant parts to our customers. There are three ways Fathom ensures all customer expectations are met or exceeded:

Quality Management System (QMS) // Fathom’s quality team manages a real-time QMS that contains defined Standard Operating Procedures (SOP) and detailed step-by-step Work Instructions for all production areas.

Certifications // Fathom’s certifications include ISO 9001:2015 Certified, AS9100 Rev. D Certified, ITAR Registered, NIST 800-171 Compliant and ISO 13485 Certified. *Fathom certifications vary by location; please visit Our Certifications page for more information.

Security // Fathom’s security protocols across all facilities and as part of our IT system are industry-leading. These security efforts are in line with compliance measures and completely protect the intellectual property of our customers.

Quality control and documentation

Measuring Equipment

Fathom utilizes the most advanced, high-tech Coordinate-Measuring Machinery (CMM) to adhere to exact part specifications. In addition to large-scale measurement machinery, Fathom also utilizes the following measurement tools and testing procedures to ensure part consistency and accuracy:

  • Climatic Controlled Measurement Test Labs​
  • Tensile Testing
  • Surface Finish Measurement​
  • Calipers​
  • Micrometers
  • Height Gages​
  • Pin Gages​
  • Custom Attribute Gages​
  • Magnetic Inductance Testing
  • Color Testing – Spectrophotometer​
  • Paint Adhesion Testing​
  • Humidity Logger
BRAND MODEL QTY MEASURING RANGE
Mitutoyo CRYSTA-Apex S 7106 1 X axis: 27.6″ (700 mm)
Y axis: 39.36″ (1000 mm)
Z axis: 23.62″ (600 mm)
Mitutoyo CRYSTA-Apex S 9108 1 X axis: 35.43″ (900 mm)
Y axis: 39.36″ (1000 mm)
Z axis: 31.49″ (800 mm)
Hexagon Romer Arm 7525SEI 1 8.2 ft (2.5 m)
FARO Edge ScanArm 1 12 ft (3.7 m)
Mitutoyo Optical Comparator 2 14 in (353 mm)
Micro-Vu SOL 161 1 X axis: 6.2″ (160 mm)
Y axis: 6.2″ (160 mm)
Z axis: 6.2″ (160 mm)
Micro-Vu VERTEX 261 1 X axis: 9.8″ (250 mm)
Y axis: 6.2″ (160 mm)
Z axis: 6.2″ (160 mm)

Why Choose Fathom’s Quality Assurance?

Fathom has the expertise and technology to help you meet your needs faster.

When working with Fathom, expect expert engineering recommendations and project management. The experts at Fathom are well-versed in Geometric Dimensioning & Tolerancing (GD&T), the language used by engineers to communicate measurement and tolerances via engineering drawings. The Fathom team is able to accurately confirm precise dimensional requirements through technical engineering expertise. Talk to us today to start your project!

Across National
Time Zones

Precision manufacturing
from coast to coast.

HEADQUARTERS //
1050 Walnut Ridge Drive
Hartland, WI 53029
877-328-4668

ARIZONA
444 W. 21st St. Ste. 101
Tempe, AZ 85282
480-966-2300

CALIFORNIA
46758 Lakeview Blvd
Fremont, CA 94538

COLORADO
7770 Washington St.
Denver, CO 80229
303-288-6855

ILLINOIS
1207 Adams Drive
McHenry, IL 60051
815-385-7500

1401 Brummel Ave
Elk Grove, IL 60007
847-952-8088

MINNESOTA
13758 Johnson Street NE
Ham Lake, MN 55304
763-755-7575

NEW YORK
1920 Slaterville Rd.
Ithaca, NY 14850
607-277-7070

401 W. Shore Blvd.
Newark, NY 14513
315-331-7680

TEXAS
1513 Sam Bass Rd.
Round Rock, TX 78660
512-255-1477

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