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SmartQuote Frequently Asked Questions

ABOUT FATHOM MANUFACTURING’S ON-DEMAND DIGITAL PLATFORM

SmartQuote is a specialized online quoting platform that provides users with quick and easy access to 3D printing and advanced manufacturing services for prototyping and production. Fathom utilizes the most advanced technologies and materials to help companies innovate new products faster and more efficiently. 

Create an account or log in / /

    • Select Technology
    • Upload File(s)
    • Submit Quote Request
    • Configure Materials & Finishing
    • Choose Shipping, Enter Billing Information
    • Place Order

WHAT FILES CAN I UPLOAD?

Fathom accepts numerous file types based on technology.

Additive (FDM, SLS, SLA, PolyJet, MJF, DMLS) / / File types include: STP, STEP, IGES, SLDPRT, 3DM, SAT, X_T, STL, OBJ

CNC, Urethane Casting & Injection Molding / / File types include: STP, STEP, IGES, SLDPRT, 3DM, SAT, X_T

For files greater than 100 MBs utilize the Manual Quote option in the SmartQuote Dashboard.

WHAT TECHNOLOGIES ARE AVAILABLE?

Fathom offers 3D printing and additive manufacturing (PolyJet, SLA, FDM, MJF, SLS and DMLS), urethane casting, CNC machining, and tooling and injection molding. Learn more about Fathom’s digital manufacturing solutions.

WHAT MATERIALS ARE AVAILABLE ONLINE?

Additional materials for all listed technologies are available per special request. Choose “Other” to indicate a specific material in the comments section of your quote request.

FDM Standard Engineering-Grade Plastics—ABS, ASA, PC (polycarbonate), Nylon
Advanced Materials—Nylon 12CF (carbon-fiber filled), ULTEM 9085, ULTEM 1010, ABS-ESD7 (static-dissipative), PC/ABS blend, PC-ISO, PEKK, TPU92A
PolyJet Rigid Materials—VeroWhitePlus, Digital ABS (ivory)
Flexible Materials—Agilus30 (translucent), Digital ABS/TangoBlackPlus, Digital ABS/Agilus 30
SLA Rigid Prototyping Resin—Accura 25, ClearVue (clear)
MJF + SLS SLS—Nylon 12 (white or dyed), Nylon 11, Nylon GF, TPU88A (white)
MJF—Nylon 12 & 11 (gray or black)
DMLS Aluminum—AlSi10Mg, 6061-RAM2C
Steel—Maraging, Stainless, 316L, 17-4, 15-5, Inconel 625
CNC Machining Plastics—ABS, PC (Polycarbonate), Delrin (Acetal), Acrylic, HDPE, Nylon 6/6, Ultem
Metals—Steel, Aluminum, Brass
Urethane Casting Rigid Resins & Simulating Standard Engineering Plastics—ABS, PP (Polypropylene), Acrylic, UL94V0-Rated Flame Retardant, High Temp/Clear High Temp
Flexible Materials—Silicone, Rubber-Like/Clear Rubber-Like
Injection Molding Rigid Materials—ABS, PP (polypropylene), Nylon, PC (polycarbonate), Delrin (acetal)
Flexible Materials—TPE (thermoplastic elastomer material family), TPU (thermoplastic urethane material family), Silicone

CAN’T FIND THE MATERIAL YOU ARE LOOKING FOR?

The Fathom production team offers the widest range of additive technology and advanced manufacturing materials. The most commonly used are available through SmartQuote. To learn more about Fathom’s services and material options, speak directly with a Fathom expert.

WHAT OTHER SERVICES ARE OFFERED BY FATHOM?

Fathom offers a wide variety of prototype and production services to accelerate your product development and production processes. Our experts help companies go from concept to manufacturing in ways (and at speeds) not previously possible.

Fathom’s digital manufacturing solutions include, but are not limited to, 3D printing, additive manufacturing, CNC machining, urethane casting, tooling and injection molding, sheet metal fabrication, engineering and design and managed services.

HOW CAN I GET IN TOUCH WITH A FATHOM EXPERT?

Fathom account managers are extremely knowledgeable about our advanced prototype fabrication and manufacturing services as it pertains to a variety of industries, from electronics to consumer products to medical to automotive to aerospace.

If you’d like to work with an account manager directly, you can email your request to expert@fathommfg.com.

I DID NOT GET AN INVOICE COPY OF MY ORDER — WHO DO I CONTACT?

If you need copy of your invoice sent to you, please contact SQhelp@fathommfg.com.


Manufacturing Locations Across National Time Zones
Manufacturing Locations Across National Time Zones
The Fathom Advanced Manufacturing Platform
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HEADQUARTERS

1050 Walnut Ridge Drive
Hartland, WI 53029
ISO 9001:2015
AS9100:2016
ITAR

ARIZONA

444 W. 21st St. Ste. 101
Tempe, AZ 85282
ISO 9001:2015
NIST800-171 Compliant
ITAR

COLORADO

7770 Washington St.
Denver, CO 80229
ISO 9001:2015
ITAR

MINNESOTA

13758 Johnson Street NE
Ham Lake, MN 55304

TEXAS

1801 Rowe Lane
Pflugerville, TX 78660
ISO 9001:2015
AS9100:2016

1513 Sam Bass Rd
Round Rock, TX 78681
ISO 9001:2015
ISO 13485:2016

CALIFORNIA

620 3rd Street
Oakland, CA 94607
ISO 9001:2015 Design Certified
NIST 800-171 Compliant
ITAR

FLORIDA

14000 N.W. 58th Court
Miami Lakes, FL 33014

NEW YORK

1920 Slaterville Rd
Ithaca, NY 14850
ITAR

401 W. Shore Blvd.
Newark, NY 14513
AS9100:2016
ISO 9001:2015
ITAR

ILLINOIS

1207 Adams Drive
McHenry, IL 60051
ISO 9001:2015

1401 Brummel Ave
Elk Grove, IL 60007
ISO 9001:2015 Design Certified

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