SmartQuote Frequently Asked Questions

ABOUT FATHOM MANUFACTURING’S ON-DEMAND DIGITAL PLATFORM

SmartQuote is a specialized online quoting platform that provides users with quick and easy access to 3D printing and advanced manufacturing services for prototyping and production. Fathom utilizes the most advanced technologies and materials to help companies innovate new products faster and more efficiently. 

Create an account or log in / /​

• • Select Technology​
  • Upload File(s)​
  • Submit Quote Request​
  • Configure Materials & Finishing​
  • Choose Shipping, Enter Billing Information​
  • Place Order​

WHAT FILES CAN I UPLOAD?

Fathom accepts numerous file types based on technology.

Additive (FDM, SLS, SLA, PolyJet, MJF, DMLS) / / File types include: STP, STEP, IGES, SLDPRT, 3DM, SAT, X_T, STL, OBJ

CNC, Urethane Casting & Injection Molding / / File types include: STP, STEP, IGES, SLDPRT, 3DM, SAT, X_T

For files greater than 100 MBs utilize the Manual Quote option in the SmartQuote Dashboard.

WHAT TECHNOLOGIES ARE AVAILABLE?

Fathom offers 3D printing and additive manufacturing (PolyJet, SLA, FDM, MJF, SLS and DMLS), urethane casting, CNC machining, and tooling and injection molding. Learn more about Fathom’s digital manufacturing solutions.

WHAT MATERIALS ARE AVAILABLE ONLINE?

Additional materials for all listed technologies are available per special request. Choose “Other” to indicate a specific material in the comments section of your quote request.

CAN’T FIND THE MATERIAL YOU ARE LOOKING FOR?

The Fathom production team offers the widest range of additive technology and advanced manufacturing materials. The most commonly used are available through SmartQuote. To learn more about Fathom’s services and material options, speak directly with a Fathom expert.

WHAT OTHER SERVICES ARE OFFERED BY FATHOM?

Fathom offers a wide variety of prototype and production services to accelerate your product development and production processes. Our experts help companies go from concept to manufacturing in ways (and at speeds) not previously possible.

Fathom’s digital manufacturing solutions include, but are not limited to, 3D printing, additive manufacturing, CNC machining, urethane casting, tooling and injection molding, sheet metal fabrication, engineering and design and managed services.

HOW CAN I GET IN TOUCH WITH A FATHOM EXPERT?

Fathom account managers are extremely knowledgeable about our advanced prototype fabrication and manufacturing services as it pertains to a variety of industries, from electronics to consumer products to medical to automotive to aerospace.

If you’d like to work with an account manager directly, you can email your request to expert@fathommfg.com.

I DID NOT GET AN INVOICE COPY OF MY ORDER — WHO DO I CONTACT?

If you need copy of your invoice sent to you, please contact SQhelp@fathommfg.com.